Statutory Duty of Candour | Level 3 | Online Training Course | CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download.
Welcome to our online Statutory Duty of Candour training course for healthcare and social care professionals.
The Care Quality Commission’s ‘Regulation 20: Duty of candour’ sets out the requirements for health and social care providers across the UK. This regulation intends to ensure that providers are open and transparent with people who use services and other ‘relevant persons’ (people acting lawfully on their behalf) in general about care and treatment.
The professional duty of candour refers to openness and honesty when things go wrong within the health and social care services. It is a professional responsibility, to be honest with patients when things go wrong. As a doctor, nurse or midwife, allied health professional or health and social care support worker, it is imperative to be open and honest with your patients/service users, colleagues and employers.
Certificate duration: 2 years
Entry requirements: No entry restrictions
Recommended prerequisites: N/A
Assessment type: End of course assessment
Assessment pass mark – 80% needed to pass and gain a CPD certificate
Cost(s) of assessment and certification – All costs included in the course price
Awarding/Accrediting body – CPD Certification Service (CPDUK)
Who is the course for?
This online Statutory Duty of Candour training course was developed for individual healthcare and social care professionals, including:
- Doctors and medical practitioners,
- Registered nurses,
- Allied health professionals,
- Health and social managers.
It is known that in most cases, care is provided by multidisciplinary teams. Every team member is not expected to take responsibility for reporting adverse incidents and speaking to patients/service users if things go wrong.
However, someone from the team has to take responsibility for each of these tasks and to give support as needed. It should always be made clear whose responsibility it is to do so within the organisation or wider multidisciplinary team.
What is covered in this course?
This online Statutory Duty of Candour training course includes the following:
- Unit 1 – Introduction to the statutory duty of candour
- Unit 2 – CQC Regulation 20: Duty of candour
- Unit 3 – Duty to be honest when things go wrong
- Unit 4 – Encouraging a learning culture by reporting errors
- Unit 5 – Professional guidance for health and social care workers
- Unit 6 – The organisational duty of candour
- References and resources.
The aims of this online Statutory Duty of Candour training course are to improve healthcare practitioners’ understanding of CQC Regulation 20 and how it affects their practice.
On completion of this online Statutory Duty of Candour training course, learners will be able to:
- Define the duty of candour,
- Know what the duty of candour means in practice,
- Understand the professional guidance for health and social care workers,
- Understand the need for openness and transparency,
- Know your statutory duties and professional responsibilities,
- Understand the legal obligations of service providers,
- Understand the need to learn from errors,
- Encourage a learning culture within the practice,
- Understand the organisational duty of candour.
Why is this online Statutory Duty of Candour training course essential?
The Government’s decision to make the duty of candour a legal requirement for organisations sent a clear message of expectation to health and social care providers. The introduction of the duty of candour was the first time it would be unlawful not to disclose an error that caused significant harm.
There have been a number of high profile cases where healthcare professionals and/or organisations have not been honest when harm has occurred as a consequence of error or omission of care. This can have devastating consequences for the patient or their relatives, and in many cases, families have had to fight NHS organisations and take their claims through the courts. This seriously compromises the confidence that the public places in our health and social care services and also has a detrimental effect on the patient/clinician relationship that should be built on trust.
The duty of candour came into effect in November 2014 when organisations that are registered with the Care Quality Commission (CQC) were legally obliged to be open and honest with patients when things went wrong. This was in response to the Francis Report that reviewed the breakdown of care at Mid Staffordshire NHS Foundation Trust. It should be recognised that several pressure groups, such as Action Against Medical Accidents (AvMA) had been campaigning for something similar for many years.