Description
Understanding Your Role | Level 1 | Online Training Course | CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download.
Welcome to our online Understanding Your Role training course for front-line healthcare and social care providers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
The “duty of care” refers to the obligations placed on people to act towards others in a certain way, following specific standards. The term is sometimes used to cover both legal and professional duties that health care practitioners may have towards others, but there are distinctions between the two.
All health and social care workers need to understand their duty of care within their work environments.
Certificate duration: 2 years
Entry requirements: No entry restrictions
Recommended prerequisites: N/A
Assessment type: End of course assessment
Assessment pass mark – 80% needed to pass and gain a CPD certificate
Cost(s) of assessment and certification – All costs included in the course price
Awarding/Accrediting body – CPD Certification Service (CPDUK)
Who is the course for?
This online Understanding Your Role training course should be completed by those who work in health and social care services, including:
- New members of staff in Healthcare Support Worker roles,
- New members of staff in Adult Social Care Worker roles, and
- Any staff members who provide direct care to patients or individuals needing support.
This online Understanding Your Role training course will also be useful for:
- Staff moving into new roles within their organisation,
- Refreshing the knowledge of any member of staff,
- NHS nursing, AHP and care staff,
- Agency care workers,
- Healthcare assistants (HCAs),
- Support workers,
- Care assistants, and
- Community services.
What is covered in this course?
This online Understanding Your Role training course covers the following:
- Understand their role
- Describe their primary duties and responsibilities
- List the standards and codes of conduct and practice that relate to their role
- Demonstrate that they are working following the agreed ways of working with their employer
- Explain how their previous experiences, attitudes and beliefs may affect the way they work
- Work in ways that have been agreed with their employer
- Describe their employment rights and responsibilities
- List the aims, objectives and values of the service in which they work
- Explain why it is essential to work in ways that are agreed with their employer
- Demonstrate how to access full and up-to-date details of agreed ways of working that are relevant to their role
- Explain how and when to escalate any concerns they might have (whistleblowing)
- Explain why it is essential, to be honest, and identify where errors may have occurred and to tell the appropriate person
- Understand working relationships in health and social care
- Describe their responsibilities to the individuals they support
- Explain how a working relationship is different from a personal relationship
- Describe different working relationships in health and social care settings
- Work in partnership with others
- Explain why it is vital to work in teams and collaboration with others.
- Explain why it is crucial to work in partnership with key people, advocates and others who are significant to an individual
- Demonstrate behaviours, attitudes and ways of working that can help improve partnership working.
- Demonstrate how and when to access support and advice about:
- partnership working
- resolving conflicts.
Course aims
The aims and objectives of this online Understanding Your Role training course are to prepare those who are new to health and social care, and those starting new roles to understand what is required of them fully, as well as the statutory and regulatory framework that governs their work.
Learning outcomes
On completion of this online Understanding Your Role training course, you will:
- Know how to find out about your primary duties and responsibilities,
- be familiar with the standards and codes of conduct that impact on the role of a Healthcare Support Worker or Adult Social Care Worker,
- Know what is meant by ‘agreed ways of working’,
- Understand how your previous experiences, attitudes and beliefs may affect the way you work,
- Be familiar with employment legislation and the importance of reporting errors,
- Know what whistleblowing is, and
- Understand the importance of working with others.
Why is this online Understanding Your Role training course essential?
It will be almost impossible for a job description to list every task you will do, but it should broadly reflect your role. The kinds of duties that might be in your job description are:
- Providing care and support, working in a person-centred way, communicating well, building relationships and promoting equality and diversity
- Working as part of a team, being a supportive team member and developing your skills to improve your work
- Contributing to activities safely, keeping and filing clear records, keeping to regulations, following the agreed way of working
- Respecting confidentiality by not discussing any personal information on individuals or staff with unauthorised people, and storing records securely.
